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MFCL3750CDW Front1 1152x648 1741203547

Brother denies using firmware updates to brick printers with third-party ink

Posted on March 5, 2025

MFCL3750CDW Front1 1152x648 1741203547

Brother laser printers are popular recommendations for people who want printers, none of which are nonsense. Through nonsense, we mean printers The sudden brick featuresLike, such as Scanning Or printing, if users install third party cartridges. Some printer firms stop the third -party toner and ink, despite the blow of consumers Legal fodder. The brother’s laser printers have historically done the right thing with non -brother accessories. Along with a YouTube video published this week, old social media posts, as well as claims that the brother has gone to the Dark Side and defeated a laser printer with a third party cartridge. Brother tells Ars that this is not true.

On March 3, Utber Louis Rusman published a video stating that “Brother Heel becomes heel and becomes an anti -user printer company. The video, which has been viewed by Tom’s hardwareAccording to this writing, there are 163,000 views and it seems based on A Reddate Post 2022. In this post, the Reddate user 20 Factorel said the color registration feature caused the firmware update W1.56 to stop working on its brother MFC-3750 while using the third party cartridge.

20 Factorl said, “Unable to connect colors, the printer is effectively inactive.” The Reddater added that when asked, a brother customer service agent confirmed that “the printer is inactive without a toner.”

Rack Made a wiki Breaking the issues reported in the page, including “printers keep working with a third party toner but print on the decaying standard until the OEM toner is installed.” He also noted that Brother Printers are automatically updated when the Internet is connected and that he does not offer old firmware version to brother users.

Brother’s answer

The brother denied ARS Technica that when consumers install a third -party toner or ink, they deliberately brick the printer’s functionality. In a statement, the company said:

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