After X (formerly Twitter) Announced It will kill its “support” account, angry users quickly fry the social media platform to provide “mainly non -existent” assistance.
“We will soon turn off this account to smooth how users can contact us for help,” Posted by the X’s Support Account, explaining that now payers can get help through @Premium, and everyone can get help through our help center. “
On X, the support account was one of the few routes that users had to get public support for help requests, which seems to be neglected by the platform. For suspended users, it was seen as a lifeline. The responses to this account were usually flooded with users who were trying to get X to report X, and several seemingly paying users have broken the joke in response to the news that the account will be removed soon.
“Your support for the premium is basically non -existent,” a consumers with over 200,000 followers wrote, while another said, “Okay, no more cooperation? LOL.”
on redditX users have recently suggested that contacting the premium account is the only way to get human support after a brief conversation with the boot. But some self -styled premium users complained for six months or more for the X -Help Center responses to the support thread.
Some users complain the same way that they do not pay access to the platform. But for paid users or content creators, the lack of premium support is probably the most disappointing, as a user has claimed that their account has been under consideration for years, they have been allegedly deprived of revenue. And another user claimed that they would have no luck to “get a premium” to see the suspension of the account while speculation is still being received. Many accused X sent users to the never -ending loop, where the help center only works to connect users to the help center.