Last year, Clerka announced an important step to take advantage of its internally developed AI system, which is powered by Open AI.
It was not an empty thing to buy, pay the giant later. The company not only terminated its valuable contract with the Sales Force CRM, but also reduced its efforts to hire it, which allowed AI to do some work done by humans.
Kalrana announced on Monday that its reliance on AI is performing significant for the company, and according to the company, a year ago, the revenue of more than $ 575,000 per worker is on the path to reaching 1 million. The latest financial. Although the company claims that most of the functions became more effective thanks to its AI efforts, the biggest financial impact was a significant reduction in customer service costs.
Kalrana said last year that he had planned to change closely 700 full -time customer service contractor With AI chat boats. However, last week, the company said that consumers would have the option to speak again With a man Agent
In March, Swedish Company filed a paperwork for its extreme anticipation Download OPA. Kalrana postponed these projects last month due to the upcoming stock market fluctuations through the announcement of President Trump’s prices.
Despite an increase of $ 701 million in Q1 2025, the company did not provide any timeline to restart its IPO projects.